Code of Conduct for Employees
The purpose and our values
This Code of Conduct (hereby referred to as Code) sets forth Eternal General Service Foundation core values and shared responsibilities into practice. It is built around the recognition that everything we do in connection with our work at Eternal General Service Foundation (Company / Eternal Foundation) will be, and should be, measured against the highest possible standards of ethical business conduct.
This Code has been adopted by the Board of Directors of Eternal Foundation and sets out the values and integrity levels of business conduct that the Company expects all employees to abide by during the course of their employment at Eternal Foundation and in all business relationships.
This Code should be read in conjunction with relevant Company policies and procedures and applicable laws.
Employees will receive a copy of this Code at the time of joining Eternal Foundation and are required to confirm their acceptance to adhere to the principles in this Code. Employees need to complete all requisite training in a timely manner.
Under no circumstances does failure to read this Code or sign an acknowledgement exempt any employee from the obligation to comply with this Code.
Employees are mandated to:
A copy of this Code will also be available on Zoho People (HRIS).
As a people manager, you should at all times model appropriate conduct and:
If you have a concern or are in doubt regarding any provision of this Code, you should seek clarification from your manager, skip-level manager, or the People Team.
This Code cannot address every situation at work. You are expected to exercise good judgement and seek guidance when needed.
If you wish to raise a concern about actual or suspected violation of this Code, you may write to:
This clause should be read in conjunction with the Vigil Mechanism and Whistleblower Policy and Prevention of Sexual Harassment Policy, as applicable.
Compliance with Laws and Regulations
Eternal Foundation is committed to full compliance with laws, rules, and regulations in all countries where it operates. You must comply with all applicable laws and avoid any activity that could involve unlawful practices or harm Eternal Foundation reputation, image, or interests.
Free and fair competition
Eternal Foundation competes on the merits of its products and services. Employees must deal fairly with customers, merchants, suppliers, competitors, and third parties and must not take unfair advantage through manipulation, concealment, misrepresentation, or abuse of position.
As a rule of thumb, you must not:
Anti-Bribery and Anti-Corruption
Eternal Foundation strictly prohibits bribery and corruption in any form. This includes bribes, kickbacks, and facilitation payments.
Anti-Money Laundering and Anti-terrorist financing
Eternal Foundation only associates with lawful entities and individuals with valid sources of funds. You must not engage in prohibited transactions linked to criminal activity, terrorism financing, sanctioned entities, or suspicious third-party arrangements.
Avoiding Conflict of Interest
Conflict of Interest may arise when personal interests are placed above Eternal Foundation interests. If conflict principles apply to you, disclose interest on Zoho (HRIS) and obtain approval as soon as identified and before engaging in the conduct.
Dealing with Third parties
Dealings with third parties should be fair and ethical. Maintain confidentiality, choose third parties on merit, keep complete records, and disclose personal relationships that may affect selection or negotiations.
Environmental Commitment
Eternal Foundation is committed to environmentally responsible and sustainable operations and reducing ecological footprint.
Dealing with Governments and Industry Associations
Any employee dealing with governments or industry associations must exhibit integrity, transparency, and legal compliance. If in doubt, escalate or write to public.policy@eternal.com.
Eternal Foundation is committed to providing a work environment free from discrimination, inappropriate behaviour, and harassment. Eternal Foundation is an equal opportunity employer and employment decisions are based on merit and business needs.
Health and safety are of paramount importance. You must follow Company safety norms and raise workplace safety or health concerns with the management.
Eternal Foundation has zero tolerance for harassment, intimidation, and humiliation of any kind in the workplace.
Substance abuse and weapons
Eternal Foundation strictly prohibits use, sale, possession, or being under the influence of illegal drugs or alcohol while working with Eternal Foundation or at sponsored events. Weapons are prohibited on Eternal Foundation property or while conducting business.
Protection of confidential information
You must protect the confidentiality of Eternal Foundation information and share it only on a need-to-know basis.
Use of Eternal Foundation assets
You are responsible for protecting Company assets and preventing theft, misuse, or damage. Assets should be used only for legitimate Company benefit and as intended.
Email, Internet and Information Systems
Eternal Foundation technology systems are provided for authorized business purposes. Incidental personal use is allowed only when it does not interfere with work, violate policy, or involve inappropriate material.
Prevention of Insider Trading
Insider trading is prohibited. Employees must not share unpublished price sensitive information and must comply with pre-clearance and disclosure requirements wherever applicable. For ESOP related details, write to esopcomms@eternal.com.
External Communication and Media
Employees may use social media responsibly and must avoid damaging Company reputation or disclosing confidential information. External media inquiries should be referred to Corporate Communications.
Advertising
All advertisements and promotions must be truthful, accurate, ethical, and culturally sensitive. If in doubt, seek guidance from the Legal team.
Political activities
Eternal Foundation is an apolitical organization. Personal political activity must not use Company resources or create an impression of representing the Company.
Eternal Foundation investigates concerns thoroughly and confidentially. Where allegations are substantiated, appropriate action may include warnings, withholding increments, termination, recovery, legal action, or other corrective steps.
Retaliation against anyone who reports in good faith is strictly prohibited.
Any good faith report is protected by this Code, even if allegations are not substantiated after investigation.
No waiver or amendment of any provision of this Code is valid unless specifically approved by the Board of the Company.
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